"A good leader leads the people from above them. A great leader leads the people from within them." -- M. D. Arnold

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Achieving success in the educational environment today needs everyone’s effort. Research has shown that since 1970 progress in education has flat lined. Quality education is no accident. It is the combined effort of teachers, administrators, parents and students. When all are working together in harmony, goals and objectives can be reached and the results rewarding. When conflict arises within the group, the overall goal of providing an optimal educational experience for students is compromised.

Bridging the skills gap is the challenge facing educational institutions today as both educators and the business sector want better prepared students. Data collected in a survey taken of 500 top corporate executives in the fall of 2013 revealed 92% of them believed there is a serious gap in workforce skills. Forty-four percent of the group said that “workers lack soft skills” like communication, critical thinking and group work. Only 22 percent saw a lack of technical skills as the reason for the skills gap. One school administrator went so far to say that he believed that only 50% of high school students in America are really engaged in a daily lesson.

While agreeing that the lack of soft skills is a major problem, not one of the corporate executives or school administrators attending the round table meeting provided any suggestions as to how to solve the problem. It is common knowledge in the business world that companies “hire for hard skills” and “fire for soft skills”. Exit interviews have revealed that approximately 80% of managers indicated that the employee could do the job technically, but lacked the soft skills to be successful in their position.

Can soft skills be taught? The answer is yes. Since the early 1980’s many companies world-wide have been providing the necessary training to help employees increase self-awareness of their natural behavioral characteristics, understand and appreciate the different styles of behavior and how each could contribute to the team, target characteristics that move the individual from a manager of people to a leader of people, heighten the individual’s awareness of the value that he/she brings to the job, provide information that will allow the individual to get improved results from others and increase the individual’s communication skills for more effective communication between those people with different behavior styles than their own.

As of this date there appears to be few or no educational institutions who offer soft skill training in their curriculums for administrators, teachers or students.


Behavioral research suggests that the most effective people are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment.

A person's behavior is a necessary and integral part of who they are. In other words, much of our behavior comes from "nature" (inherent), and much comes from "nurture" (our upbringing). It is the universal language of "how we act," or our observable human behavior.

In this report we are measuring four dimensions of normal behavior. They are:

  • how you respond to problems and challenges.

  • how you influence others to your point of view.

  • how you respond to the pace of the environment.

  • how you respond to rules and procedures set by others.